At Anaheim AC Repair Pros, accessible from https://anaheimairconditioningpros.com/, protecting the privacy and confidentiality of our customers, website visitors, and service clients is a foundational priority. This Privacy Policy document outlines the categories of personal data collected, stored, and utilized when you request HVAC diagnostics, inquire about air conditioning repairs, or browse our digital web properties.
1. Information We Collect
When you contact our dispatch center by telephone at (657) 359-9453 or submit an electronic service inquiry form, we collect personal contact and service location details necessary to dispatch a licensed technician:
- Contact Identification: Full name, telephone number, and email address.
- Service Location: Physical residential or commercial service street address in Anaheim, CA, or surrounding municipalities.
- HVAC Equipment Data: Cooling system make, model, age, reported diagnostic symptoms, and equipment history.
- Technical Web Logs: Internet Protocol (IP) addresses, browser type, referral URLs, and pages accessed for security and performance optimization.
2. Use of Collected Data
Anaheim AC Repair Pros uses the collected information strictly for legitimate commercial and operational purposes, including:
- Scheduling and dispatching C-20 licensed technicians to your physical property.
- Communicating accurate, upfront repair estimates and diagnostic findings.
- Processing warranty registrations and parts replacement records for Carrier, Trane, Lennox, and other serviced brands.
- Ensuring compliance with local building codes, EPA Section 608 guidelines, and California Title 24 energy mandates.
- Maintaining website security and preventing fraudulent inquiries.
3. LocalStorage & Cookie Preferences
Our website utilizes local browser storage (localStorage) solely to remember your chosen visual theme preference (Light Mode or Dark Mode). We do not employ third-party tracking cookies or behavioral advertising trackers on our pages. Your theme selection remains strictly on your local device and is never transmitted to external marketing servers.
4. Third-Party Disclosures & Data Selling Prohibition
We do not sell, rent, trade, or monetize your personal information to third-party marketing brokers. Your information is shared only with verified service personnel, warranty parts suppliers directly involved in repairing your equipment, or when strictly required by California municipal legal authorities.
5. California Consumer Privacy Act (CCPA) Rights
Under the California Consumer Privacy Act (CCPA) and CalOPPA, California homeowners and consumers enjoy specific privacy rights, including:
- The right to know what personal data categories we collect, use, and disclose.
- The right to request deletion of personal information retained in our customer databases.
- The right to opt out of any sale of personal information (which we do not engage in).
- The right to non-discrimination for exercising your legal privacy rights.
To exercise any of these statutory rights, please submit a written request to contact@anaheimairconditioningpros.com or call our office at (657) 359-9453.
6. Physical Headquarters & Inquiries
If you have any questions regarding this Privacy Policy or our operational data practices, please contact our dispatch headquarters at:
Anaheim AC Repair Pros
1001 N Magnolia St, Anaheim, CA 92801, USA
Telephone: (657) 359-9453
Email: contact@anaheimairconditioningpros.com